A Profound Encounter- Courage, Compassion and Empathy

Courage, Compassion and Empathy

I had a meeting near Badarpur and instead of opting for the usual metro, I decided to hire an auto till Badarpur. Little did I know that I’ll remember this auto ride for the rest of my life and learn so many lessons. As I chatted with my father over the phone in Punjabi, my auto driver, Sardar Ji, couldn’t help but notice, prompting him to inquire if I was from Punjab. Confirming his suspicion, we started conversing. I came to know Sardar Ji had visited my hometown, Sultanpur Lodhi and had visited Gurudwara Shri Ber Sahib. I was overjoyed to meet someone who shared a connection with my hometown.  We delved into Punjab’s core, touching upon Punjabiat, the Punjabi Language, and the profound teachings of Sikh Gurus. We passionately recounted the sacrifices made by the 5th, 9th, and 10th Guru Sahiban to protect humanity.  However, the tone took a poignant turn when Sardar Ji, with a heavy heart, asked about the date. I told him today’s 1st Nov. He asked me to reflect upon what had transpired 30 years ago on that very date. Though I keep newspaper cuttings of all important events but I couldn’t recall anything. I admitted my ignorance, and he proceeded to share a chilling account.  On 31st Oct 1984, PM of India Ms. Indira Gandhi was assassinated by her bodyguards, triggering a series of tragic events. Sardar Ji described how he narrowly escaped when a mob attacked his locality in Trilokpuri. In a desperate attempt to save Sardar Ji’s life, his father had to cut his hair. What Aurangzeb couldn’t do in his lifetime, the mob made his father cut Sardar Ji’s hair. After saving Sardar Ji’s life, his father was killed and his body was burned by the mob.  Crossing Taimoor Nagar, I got a glimpse of Sardar Ji’s eyes from the rearview mirror. I noticed he was trying to control his tears. Even after so many years that tragedy still echoed in his memories. I was so overwhelmed that I asked him to stop the auto. Once the auto came to a halt, I stepped out, and embraced Sardar Ji with a warm hug, just like my mother used to hug me whenever I cried during my childhood. I cried like this tragedy had happened to me and I had lost one of my own family members. We cried together, and we consoled each other. I offered my sincere apologies for the pain he and his family had endured. I saluted the resilience and strength that Sardar Ji embodies.   As we parted ways after reaching Badarpur, I couldn’t help but reflect on the significance of Empathy- a virtue often preached but seldom truly felt. To date, I am grappling with the realization that some wounds are too profound to ever fully heal. We live in a world that is divided along the lines of religion, caste, and creed. Stories like Sardar Ji’s remind and compel us to cultivate compassion for one another.  Raised on tales of Sikh Gurus and heroes like Baba Banda Singh Bahadur, Bhai Mati Dass, Bhai Sati Dass, and countless others who selflessly sacrificed for the greater good of humanity. Sardar Ji’s story has reinforced my gratitude for all those who consider humanity as paramount religion. Their timeless lessons about compassion, courage, and interconnectedness resonate profoundly.   

Rediscovering the Joy of Traditional Games as Training Tools for Deeper Impact.

  Moneky’s Pole is the literal transition of the traditional game in context here. It is called Bandar Qilla. During our childhood, when televisions were an ultra-luxury, computers, laptops, and mobile phones were innovations in process, and routines were simpler and less distracting.  our morning routine was all about waking up early, getting ready, and going to school and it was all fun. On return when, we would head out to meet neighborhood friends and engage in various outdoor games like Kabaddi, Gulli Danda, Pitthu Garam, Stapu, Lukan Meeti, Kokla Chhapaki, Bandar Qilla (Monkey’s Pole), and more. We would play until the sun set, and after coming home, do homework/study, have dinner, and sit with our grandparents to listen to their stories and tales. These stories would take us to magical worlds where horses could fly, and one could lift mountains. I would not call them fake, but they were probably high on imagination and wonder.  However, today, it’s rare to find children playing in parks or playgrounds. Most of them are content playing on their PSPs or mobile phones. Cartoon channels have replaced grandparents as storytellers, and the traditional games we used to play have been forgotten. I often ponder whether the tales portrayed on cartoon networks or mobile screens possess the same enchanting ability as the imaginative stories that our grandparents used to transport us to other worlds. Having played both traditional and online games both, I would say that traditional games are much more enriching. I struggle to comprehend what younger generations find so appealing in mobile games. Traditional games were not only a form of entertainment but also provided valuable lessons in teamwork, responsibility, and morality, while fostering meaningful social connections. No wonder the training interventions most loved in my training room are about those games and the corporates are bound towards outdoor retreats, recreation, and physical activities. One of my favorite traditional games is Bandar Qilla (Monkey’s Pole). Although the monkey (chosen player) often gets beaten by the group, the game is still a lot of fun. This game requires 8-10 players, and after drawing lots, the player who loses becomes the monkey (Bandar). The monkey ties a rope around the pole and, with the help of his leg, draws a circle around the pole, which becomes his area. He or she is required to hang on to the loose end of the rope during the gameplay. The rest of the players keep their shoes around the pole, and the monkey is supposed to protect them from being stolen by other team members. The players outside the enclosure are not allowed to enter it, and the monkey cannot leave his circle. If the monkey does leave the circle, the players are allowed to kick him back inside. During the play, while stealing shoes, if any of the players is touched by the monkey, then the monkey is set free and the other player who was touched by him takes his place and becomes a new monkey. Once all the shoes have been stolen, the players start hitting the monkey with them until he runs towards his house or a pre-decided place, signaling the end of the game. The game is then repeated after drawing lots, and a new monkey is chosen. Although this game may seem a little weird to those who have never played it before, the adventure, vibe, and impact of the game are remarkable. If you want to experience the thrill and understand the deeper meaning behind this traditional game, you should play it at least once. To me, this game was never just about the monkey and the pole, but about human nature. The circle around the pole represents our boundaries, and the shoes around the pole represent our external environment family, internal environment , and the little joys in life. As long as we stay within our limits and protect what belongs to us, we remain safe. If we cross our boundaries and leave things unattended, there may be severe consequences. Hence going out of the comfort zones is good but one must guard the boundaries that define and impact our internal and external environment. This also defines our peace of mind and social existence.  Just like the players outside the enclosure who try to steal shoes, there may be people who are annoying, and distract you from your goals of peace, happiness, and growth. They can trigger your anxiety, and get on your nerves in a zest to take away the little things that matter to us. But that is where you need to guard your inner boundaries and focus on your core.  Nourish your inner circle, guard the space that matters, and never allow anyone to enter your inner circle and destroy the mental peace, just like the monkey whose only job is to guard what is his own, what matters most without letting the outside stress enter his sacred space. 

Chauffeur’s Knowledge Trap

  Have you ever been called to share your views on something you are not an expert at? Have you ever delivered a lecture with limited knowledge? How was your experience? Have you ever heard of Chauffeur’s Knowledge Trap ? Here’s a story of a nobel prize laureate and his chauffeur. Mr. Max Planck, nobel prize laureate of 1918, used to travel to different places to deliver lectures on ‘Quantum theory’. During one such travel to a university, the chauffeur told Mr. Planck that he has heard his lecture so many times and he remembers every point he makes during his lecture. And he is so sure that he can deliver the lecture without any problem. Listening to him Mr. Planck told him that no one from that university knows him and when they reach the university chauffeur can introduce himself as Mr. Planck and he will do a role reversal. Before reaching the campus of the university they exchanged their cloths. Mr. Planck put on chauffeur’s cap and the chauffeur wore Mr. Planck’s coat and got seated on the back seat. Mr. Planck drove him to the gate of the auditorium and they were received and greeted by the university chancellor and other professors. After exchanging pleasantries they went inside the auditorium and they were surprised to see the auditorium full of students. Mr. Planck (the fake chauffeur) was given a seat on in the last row and the chauffeur (fake Mr. Planck) started delivering his talk. He performed exceptionally well and for next two hour there was pin drop silence in the auditorium as everyone was so engrossed in his lecture. There was a big round of applause when he finished his lecture. The twist in the story The personified Mr. Planck, the chauffeur was about leave the podium when one of the professors raised his hand and asked him a very complex question which needed thorough mastery on mathematical equations and formulas. He was stunned as he had never expected a question from the audience nor any question was ever asked to Mr. Planck when he himself delivered his lectures. He needed to answer the question as unanswered question would have raised doubts on Mr. Planck’s quantum theory and would have dented his image. He thought for a while, smiled and told the professor that his question was so simple that even his chauffeur can answer it. Mr. Planck (the fake chauffeur) took the podium and answered the question with very complex mathematical equations and formulas. After answering the question Mr. Planck left in hurry and drove his chauffeur out of the university and swore never to repeat this in his life. Chauffeur’s Knowledge is half knowledge as they say, “Half knowledge is dangerous, either be ignorant or be excellent.”  To acquire Planck’s knowledge first you need to understand the difference between both the types, Planck’s knowledge and Chauffeur’s knowledge.  Following is the difference between the two:   “Any fool can know. The point is to understand.” – Albert Einstein With the spread of social media and 24X7 TV channels, we follow a number of journalists and News anchors and depending upon our interests we believe everything they say on economy, investments, foreign affairs and a number of topics. Journalists and news anchors need not be experts on various topics and most of them behave as Chauffeurs with limited knowledge which they acquire from either listening to their competitors or unconfirmed sources of information. To be successful it becomes very important to come out of Chauffeur Knowledge Trap and establishing ones authenticity. Coming out of Chauffeur’s Knowledge Trap One can acquire Planck’s knowledge and come out of Chauffeur’s knowledge trap by using following strategies: Know your circle of competence: The first step to come out of chauffeur knowledge trap is to know your circle of competence. Once you have found out your circle try and stay within your circle of competence, even if it’s small. You can keep enlarging it by acquiring more knowledge. Develop habit of reading books: From the time immemorial it has been commonly understood that the best way to acquire knowledge is to read. Click here to learn how to develop habit of reading books. Attend training programs and seminars: Training programs and seminars led by experts focuses on specific topics or skills. These programs typically takes place over the course of few days and involve cooperative discussions, opportunities to share perspectives and issues related to the topic. The principle of Implementation and its impact on learning: Early implementation of what you learnt will enhance your learning by four times (4X) where as delayed implementation or no implementation of what you learnt will reduce your learning to one fourth (1/4). Implementation is the key. Write! Writing, to knowledge, is a certified check: As they say, “To know it- write it!” To write, you will need to read as you can’t be a great writer unless you are familiar with great writing. Writing a blog keeps you updated on all new developments on a certain topic/subject. Your quest to update your blog with new content will lead you to always be searching for new information/knowledge and sharing it with your readers. There Are No Short Cuts to acquire knowledge: Acquiring knowledge takes time, discipline and sincere efforts. Following poem written by English poet, Alexander Pope, sums up this beautifully: “A little learning is a dangerous thing.  Drink Deep, or taste not the Pierian Spring; There shallow draughts intoxicate the brain, And drinking largely sobers us again.” In this poem Alexander Pope says that little learning or knowledge (the shallow draughts) will only confuse (intoxicate the brain), misleading us into thinking that we know more than, in fact, we do. Remedy to this problem lies in continuously learning (drink largely at the Pierian Spring- which is source of knowledge of art and science). Hope you enjoyed reading this. Keep learning!  

Life Lessons from Bird Watching

I was a toddler when my parents used to take me to ‘Dinga Pull’, a local pond, near my home town of Sultanpur Lodhi in Kapurthala District. The pond was full, of a number of local as well as migratory birds like cranes, black winged stilts, herons and geese etc. Those were the days when air conditioners were a luxury only a few could afford. And most people used to sleep on rooftops during summers. Early in the morning everyday, I used to count number of big flocks of migratory birds. And I didn’t realize when bird watching became my hobby and continues to be the hobby I enjoy the most until today. The only difference is now I capture them in my digital memory as well. What amazes me the most about the birds is the variety of color, sizes and feather styles they exhibit. I love to watch them sing, dance, feed their chicks, eat, fight and sometimes trick human beings. My grandmother had at least two to three stories to tell on each bird I used to tell her about after coming back from my bird watching expeditions. In Greek culture the hell is described as ‘Averno’ a place without birds and I too believe in the same. God has surrounded us with birds and in our culture birds are symbol of our faith and trust on God. In addition to being impressed by the sheer beauty and diversity of the bird kingdom, I am equally amazed by their mannerism and behavior patterns. Over many years, I have learned a number of life lessons from bird watching and in this post I’ll share some of the key ones. 1. Evolution Sixty Six million years ago a ten kilometer wide asteroid collided with Earth; such was the impact of the collision that the dominant animal group at the time, the mighty dinosaurs went extinct, at least most of them. Though the impact was equivalent to a force of millions of nuclear bombs and eventually ushered in a nuclear winter like scenario for Earth’s climate, still one peculiar type of dinosaur made it through the catastrophe and survives today. We know the current descendants of these dinosaurs as ‘Birds’. There have been a countless studies to why did ancestors of modern birds survive while many of their close relatives succumbed. Recent research suggests that prior to the extinction event, a line of the dinosaurs shrank in the size gradually over millions of years as they developed flight capabilities and beaks (instead of teeth). And they were able to sustain themselves eating seeds long enough to survive the climate conditions and emerge as survivors. Evidence also suggests that seeds are usually tough naturally and can withstand catastrophic phenomena. It’s possible that changes in diet actually lead to leaner structure overtime and their bones and muscles evolved become lighter (and therefore the flight). This was possible in part because birds evolved and adapted to the environmental changes. And of course the conditions created by the collision were favorable to their long term survival, so they got lucky as well. In order to grow and to be successful in our lives we also need to change and adapt as per the situation. 2. No One Wins Alone Birds fly in V shape formation and each formation has a leader and each member of the formation follows the leader. When the lead bird flaps its wings it creates uplift for the followers and helps save their energy and they can fly farther. When the leader gets tired another member from the formation takes his place and the leader shifts to another position without any feeling bad about losing his position in the formation. Once they reach their destination their hierarchy ceases to exist and all of them spend time with each other as equals. If they see any danger they shout and also tell others about the danger. A great team beats a great individual any day. When you surround yourself with like minded people with a winning attitude you benefit from fresh ideas, profound insight and positive energy. 3. Know the Route and Travel Together Migratory birds fly thousands of kilometers every year and they follow the same route for generations. As they say, “if you want to go fast, go alone and if you want to go far, go together.” No one understands this phrase better than birds. They fly together as flying together increases their chances of survival. 4. Wake Up Early You will never find a bird sleeping late in its nest. Birds wake up very early and welcome the sun with beautiful songs and start their routine with positive energy. This is one trait found in all successful people world over- they all are early risers and start their day when others are still sleeping in their beds. If you want to develop habit of waking up early click here. 5. Self Care Birds struggle the whole day feeding and taking care of its ever-growing chicks, still you will not find a single bird untidy. Birds take care of themselves and they keep themselves clean and tidy. When we are stressed at work with loads of to do list and overdue tasks, the first thing we do is to skip meals, stop exercise and ignore our social life. Ignoring self care only makes things worse. Self care helps us in preventing the overload burnouts, reducing the negative effects of stress and helps us to refocus. If you can’t take long breaks to rejuvenate your energies even small breaks go a long way to help you perform better. 6. Come Back Home Birds start their day early for the search of food and sometimes they fly to distant places looking for food but when sun sets in they always come back to their nests. A number of people ask where do migratory birds belong to and I always answer that their home is where their families are. Travel… Continue reading Life Lessons from Bird Watching

Management Lessons from Ali Baba & Forty Thieves

Ali Baba and 40 Thieves is amongst most told stories from the Arabian world and I am sure most of you must have listened to this amazing story.  I came across this amazing story recently while preparing for my upcoming program and immediately some thoughts crossed my mind. In this post I’ll share the Management Lessons from Ali Baba & Forty Thieves. Here is the story of Ali Baba & Forty Thieves* Ali Baba and his elder brother Qasim are the sons of a merchant. After their father’s death, the greedy Qasim marries a wealthy woman and becomes well-to-do, building on their father’s business. Ali Baba marries a poor woman and settles into the trade of a woodcutter. One day, Ali Baba is at work collecting and cutting firewood in the forest, and he happens to overhear a group of 40 thieves visiting their treasure store. The treasure is in a cave, the mouth of which is sealed by magic. It opens on the words “open sesame” and seals itself on the words “close sesame”. When the thieves are gone, Ali Baba enters the cave himself and discreetly takes a single bag of gold coins home. Ali Baba and his wife borrow his sister-in-law’s scales to weigh their new wealth. Unbeknownst to them, Qasim’s wife puts a blob of wax in the scales to find out what Ali Baba is using them for, as she is curious to know what kind of grain her impoverished brother-in-law needs to measure. To her shock, she finds a gold coin sticking to the scales and tells her husband. Under pressure from his brother, Ali Baba is forced to reveal the secret of the cave. Qasim goes to the cave, taking a donkey with him to take as much treasure as possible. He enters the cave with the magic words. But in his greed and excitement over the treasure, he forgets the words to get out again. The thieves find him there and kill him. When his brother does not come back, Ali Baba goes to the cave to look for him, and finds the body quartered and with each piece displayed just inside the cave’s entrance, as a warning to anyone else who might try to enter. Ali Baba brings the body home where he entrusts Morgiana, a clever slave-girl from Qasim’s household, with the task of making others believe that Qasim has died a natural death. First, Morgiana purchases medicines from an apothecary, telling him that Qasim is gravely ill. Then, she finds an old tailor known as Baba Mustafa whom she pays, blindfolds, and leads to Qasim’s house. There, overnight, the tailor stitches the pieces of Qasim’s body back together so that no one will be suspicious. Ali Baba and his family are able to give Qasim a proper burial without anyone’s asking awkward questions. The thieves, finding the body gone, realize that yet another person must know their secret, and they set out to track him down. One of the thieves goes down to the town and comes across Baba Mustafa, who mentions that he has just sewn a dead man’s body back together. Realizing the dead man must have been the thieves’ victim, the thief asks Baba Mustafa to lead the way to the house where the deed was performed. The tailor is blindfolded again, and in this state he is able to retrace his steps and find the house. The thief marks the door with a symbol so the other thieves can come back that night and kill everyone in the house. However, the thief has been seen by Morgiana who, loyal to her master, foils the thief’s plan by marking all the houses in the neighborhood similarly. When the 40 thieves return that night, they cannot identify the correct house, and their leader kills the unsuccessful thief in a furious rage. The next day, another thief revisits Baba Mustafa and tries again. Only this time, a chunk is chipped out of the stone step at Ali Baba’s front door. Again, Morgiana foils the plan by making similar chips in all the other doorsteps, and the second thief is killed for his failure as well. At last, the leader of the thieves goes and looks himself. This time, he memorizes every detail he can of the exterior of Ali Baba’s house. The leader of the federation pretends to be an oil merchant in need of Ali Baba’s hospitality, bringing with him mules loaded with 38 oil jars, one filled with oil, the other 37 hiding the other remaining thieves. Once Ali Baba is asleep, the thieves plan to kill him. Again, Morgiana discovers and foils the plan, killing the 37 thieves in their oil jars by pouring boiling oil on them. When their leader comes to rouse his men, he discovers they are all dead and escapes. The next morning, Morgiana tells Ali Baba about the thieves in the jars. They bury them, and Ali Baba shows his gratitude by giving Morgiana her freedom. To exact revenge after some time, the leader of the thieves establishes himself as a merchant, befriends Ali Baba’s son (who is now in charge of the late Qasim’s business), and is invited to dinner at Ali Baba’s house. However, the thief is recognized by Morgiana, who performs a sword dance with a dagger for the diners and plunges it into the thief’s heart, when he is off his guard. Ali Baba is at first angry with Morgiana, but when he finds out the thief wanted to kill him, he is extremely grateful and rewards Morgiana by marrying her to his son. Ali Baba is then left as the only one knowing the secret of the treasure in the cave and how to access it. This is how this story ends for everyone happily for everyone except forty thieves. The forty thieves were rich and powerful but still they not only lost all their fortunes but also their lives. Ali Baba was neither more powerful nor smart still he managed to get everything by making best use of… Continue reading Management Lessons from Ali Baba & Forty Thieves

Govardhan Puja: Thanks Giving Day to our Parents- Lessons from our Puranas

Today’s the fourth day of Diwali festival and Hindus across the world celebrate this day by performing Govardhan Puja. Govardhan Puja reminds me of stories I had learned during my childhood. In this post I’ll share those two stories and lessons from our Puranas. Story 1: Krishna was playing with his friends when he saw villagers of Varindavan carrying eatables for a Yaga to please Indra, the God of Rains. Krishna asked them why do they pray a God who’s so distant and instead they should pray Mount Govardhan which actually brings rains and provide food and shelter to so many creatures. He initiated a festival that paid respect to Mount Govardhan by offering food and many other things. Krishna then assumed the form of mountain and accepted the offerings of the villagers. Indra got very angry upon seeing shift in the devotion of villagers towards Krishna and Mount Govardhan. To teach villagers a lesson he directed lightning storm and heavy downpour upon Varindavan. To protect the villagers from the calamity, Krishna lifted the Mount Govardhan on his little finger and the entire village came under Mount Govardhan to take shelter from storm. Indra after causing such heavy downpour for seven days ultimately gave up and bowed to Krishna’s superiority. Click here to watch the story. Story 2: Once Maharishi Narad gave a divine fruit to Lord Shiv and Mata Parvati and told them that whosoever will eat this fruit will get supreme knowledge and immortality. Kartikey and Ganesha, sons of Lord Shiv and Mata Parvati, both wanted to eat that fruit and both requested their parents to give the fruit to them. Now the situation was tricky as whom to give the fruit. So Lord Shiv told them whoever will circle the entire world seven times and come back first will get the fruit. Listening this Kartikey took his vehicle, Peacock, and started his journey around the world. On the other hand Ganesha’s vehicle was mouse and he thought he can’t defeat his elder brother by riding mouse. So he thought what does the world mean to him and who’s his world. Ganesha loved his parents and whoever we love, becomes center of our lives and all our life energy goes into it. So Ganesha circled his parents, who were his world, seven times and got the blessings of his parents. Ganesha was adjudged the winner of the race. Hence he was given the divine fruit. Click here to watch the story. These two stories, and lessons from our Puranas, remind us that our parents are our Mount Govardhan and our world. All their lives they try and protect us from all the evils and difficulties. They provide nothing but the best of means to grow and help us excel in our lives. When the whole world is performing Govardhan Puja today by circling Mount Govardhan, let’s all Thank our Parents for all the sacrifices they have made and all they have done to ensure our well being and make us what we are today. May God Bless everyone’s Parents!

How to Choose your Training Partner and Plan for an Out Bound Training Program?

When was your last out bound training program? Did you have fun? Remember the take away of your out bound training program? I am really happy if you do but after having met and spoken to several connections in the industry, I am afraid that we do not remember much of the take away. Reason, is simple – the industry is facing a price war, a competition with the event companies that are slowly moving towards corporate companies to tap parts of their employee events. Corporate companies welcome these companies largely for two reasons – Price and Relationships. I must say, some of the ‘team building companies’ are very good as the people behind them are experienced, come from training industry and launched themselves right on the identified gap by the event industry. Training Companies are going through a robust change, at 2 levels some are adding value in delivery mode though right training simulations and content expertise. Others are cashing on low budgets and have found their space between team building activities and employee retreats. There are few who have created a perfect amalgamation of team activities & retreats and have labeled the product offering as ‘corporate retreats’. The idea here is, to understand the thin line between Outbound Training Programs are corporate picnics, which are being framed as a popular jargon ‘corporate retreats’. Here are few pointers, which you as an HR must understand to plan an Out Bound Training Program: Know Your Audience As the training organizer or coordinators, it is important to streamline the audience. You cannot plan an event for all in entirety. Understand the purpose of Program The most significant aspect of having a program is to work on the design & delivery of the program which is only done by a trainer who understand the competency model of the program. This is equally important in context to the previous point, you need to understand the audience. When we design programs, develop content – the primary facet of the same to understand the audience, competency mapping of the audience and then developing the program for them. Use Science & Technology to its Best The very purpose of a training program is – adding value to your team, your employees and to upgrade their professional capabilities. Training Industry is upgrading to simulations, it is about the science of training largely designed on the basis of neurosciences and how effective they could be in adult learning techniques. Differentiate between OBTs and Retreats Once you have understood the above requisites of an upcoming program, you need to clearly demand the training partners- they need t differentiate between an OBT and a retreat program. Retreats are good for team rejuvenation but OBTs are different and need to be focused and result oriented. OBTs should cover the following: Audience Orientation aligned with the KRAs. Outdoor activities should be about Positive Challenges to your team, mental as well as physical. Team Games is not all an OBT needs, there has to be a defined cause & effect for each training element. Action in an OBT needs to be completely allied with the learning objectives which a training partner should design with Reporting Managers of the audience or the HR. OBT Objectives for the Trainer As a trainer, I believe little bit of customization and tweaking is required as per the industry, the audience, their job profiles and KRAs. Some of the standard objectives however will be, Structure the training program based on brief of HR, Employee roles and program design. Make your participants comfortable and be appealing throughout the program. Align the learning objectives with the OBT activities. Aptitude & Ability to understand the profiles, and interact with them to understand the problem areas. Deliver lessons sensitively but keeping the OBT environment light & candid Firstly, you need to understand the need for certain training program, plan it in a structured way, define goals for a program, explain it to the team and bring the training content in sync with the client requirements, follow & inculcate the above trends and now you are good to go. In case you need any further help on choosing  your Training Partner and plan for an Out Bound Training Program, feel free to write to me on, rjdhir@gmail.com.

Har Har Mahadev- Each One in Himself (People Empowerment Perspective)

Our ancient literature and mythological books are full of stories – citing friendship, faith, dutifulness, leadership, dedication, compassion etc. Like always, I get ideas – relating their perspective to our jet age life, where I deal with people at various levels in different organizations. Being a L&D professional I have been working on bringing change to organizations and wondered if I could really link the very phrase‘Har Har Mahadev’. We all have heard this phrase several times in temples, in recitals and in prayers. The perspective clicked to me while reading about the Dharamyudha in which Lord Shiva, the Mahadev as explained by Amish in his book, coined the phrase to empower his team of warriors. I learned a new perspective of people management and people empowerment while reading this particular part in the story. It is the battle field and the entire team is ready to work for the betterment of their reign and its people. The weak, the strong, the proven and the laggards – all want to contribute and excel. Identifying traits & Leadership Style In ancient times, it was one God, one king or one leader for all. The delegation though happened in those times too but was only limited to the set of duties. The belief and onus of responsibility was put on just one person of each clan – in this case, it is the ‘Neelkanth’ – who was believed to be the messiah for the people of Meluha who waited for him to come & fight for their rights and save them from the Chandravanshi’s and the Nagas. Now the ‘Neelkanth’ has arrived who is like a new leader who is given the onus of leading the state in the best way possible, as per the rules laid by the state which has its own weaknesses and threats owing to the idealism and self belief of the population. He is trying to get into the system as he apparently is highly opinionated and believes in Karma – the good and bad. He is someone who doesn’t believe in being restricted by the man-made rules and believes in the Power of Expression, Equality and Performance over scores & class. Now isn’t that something which we all are aiming for in life and more importantly in everyday work life? We all try each day to strike a balance with our leaders (read bosses) who we want to be non-biased. A participant leader is always a welcome in a career life. It leads to mutual growth and understanding. It is the thing everybody hopes for to make the journey pleasant. Authority If a person seems important to us, we listen to that person. The person who is perceived as an outsider suddenly is been looked up to and heard of as a leader, a savior. Reason – we feel the person is important, possess power and authority and can help us gain benefit. Authority is a decisive adjective and that is why people in authority shall be chosen with great discretion and in full faith. While Shiva coined the term ‘Har Har Mahadev’ for his team, he wins hearts and trust of his team. Because he embraced authority with great liberation and he shared his power with his team by delegating the authority and empowering the meritorious. In the mentioned Dharamyudh its ‘Drapaku’ who is made the leader by Shiva for his pure talent & patriotism for the state. People Empowerment The above two are only considered worthwhile if they are used for the growth & up-liftment of the team, the resources and are made to work towards a goal which will yield results that are good to the people, the organization at large. Where it is the contribution and the result that matters most, the delegation of the team is done as per the skill-set possessed by each of them and where the sense of belongingness is inculcated deep within. The story about inception of the phrase ‘Har Har Mahadev’ guided me to the base of this human resource practice. It is about the following qualities which enable employee empowerment. When Lord Shiva told his team that it is not about him being a Mahadev but it is that each one around is a Mahadev in himself. Here, he is bringing in the concept of people empowerment and bringing in the sense of belonging which is currently practiced as ‘Employee Management & Industrial Relations’. This is what the current day HRM practices aspires for. Team, group dynamics and synergy are not just terms – they really carry a lot of meaning & weightage. The age old literature, the history vouches for it and the present day start-ups seems friendlier towards it. They value individual traits, personal skill-set, personality and interests more than the KRA, the task at hand and the targets on paper. The ancient mythological philosophies certainly carry a lot of management lessons and this is what stuck my mind when I read about ‘Har Har Mahadev’. Particularly if we talk in context of team empowerment, participant leadership, passion & compassion before rules, Lord Shiva gives me so many relevant stories.

Delegation in Ramayana (Mythology & Management)

Stories are the best ways to overcome obstacles of learning. While I was working on a leadership program I came across two stories from our mythology which helped me to explain the concept of delegation to my trainees. In this blog, ‘Delegation in Ramayana (Mythology & Management) I’ll share both the stories and how these stories explain the delegation. First Story Lord Ram helped Sugriva to regain his honor and made him king of Kishindha. Sugriva and vanars decided to help Lord Ram unite with his wife Mata Sita who was abducted by demon Ravan. The entire Vanar army was divided into four groups and sent in four directions to find Mata Sita. Hanuman, Angad and Jambavantha with their group reached the southern seashore. They met Sampati, a vulture, who tells them Mata Sita was abducted by Ravan and is sitting under a tree in Lanka, which is on the other side of the ocean. Upon encountering the vast ocean, every vanara begins to lament his inability to jump across the water. Hanuman too is saddened at the possible failure of his mission, until the other vanaras and the wise bear Jambavantha begin to extol his virtues. Hanuman then recollects his own powers, enlarges his body, and flies across the ocean. After he finds Sita in captivity, Hanuman reveals his identity to her by giving her ring of Lord Ram. He reassures her that Lord Ram has been looking for her. He offers to carry her back to Lord Ram, but she refuses his offer, saying it would be an insult to Lord Ram as his honor is at stake. She gives her jewelry to Hanuman Ji and asks him to give it to Lord Ram. Second Story To seek a peaceful solution, Lord Ram sent Angad as messengers to convince Ravana to return Mata Sita peacefully. As this was the only way to avert the war. Angada tried every means to convince Ravana, but he was firm to face battle instead of returning Mata Sita peacefully. Angada planted his foot firmly on the ground and challenged anybody in the courtroom to uproot his foot. If anybody were to accept the challenge and was successful, Lord Ram would concede defeat and return without Mata Sita. All the commanders of Ravana’s army and even his son ‘Indrajit’ tried to lift Angada’s leg but none succeeded. Feeling humiliated by this failure, an infuriated Ravana slowly walked towards Angada’s planted foot and just as he was about to hold Angada’s leg to attempt the challenge, Angada moved away and Ravana fell down. Angada explained that the challenge was for Ravana’s commanders and not for Ravana. He told that Ravana was prepared to fall on his feet but instead he should choose to fall on the Lord Ram’s feet, for those are the ones that remove fear of cycle of life & death. He then picked up Ravana’s crown which fell down on the ground and threw it out of the palace. Ravana ordered his men to kill Angada. But he took a jump and flew back to the place where the Vanara army was gathered. Lessons: Mythology & Management These two stories give us very important lessons of management in purview of Delegation. See Lord Ram as CEO of company and observe the power of delegation being expelled and carried off by him. When the thought struck my mind, I got another reason to reassure myself that management certainly is a derivative of mythology. Lord Ram, put across the problem and took up a discussion to suggest solutions. He was aware of his team strengths and weaknesses.  Lord Ram also knew about the importance of each task to their organization and the task @ hand. Accordingly as per the skill set and the importance of task – he further went on to strategic delegation among the team. That is the reason why Hanuman in story 1 was assigned the task to find Sita and to reconfirm her presence at the Ashok Vatika. He was assigned the task based on this physical skill set and presence of mind. And Sita like an ardent associate understood the importance of task delegated and din’t asked for any further help or assistance. In management context, an extension further to delegation leads to imbalance and hence grievance. And that is why the delegation holds lot of importance. Coming to the second story, Angada was delegated a task of authority. He was a messenger deployed to discuss the suggested way out, to avoid war. His skill set included assertiveness, authority, communication skills and he knew temper control which wasn’t a case with Hanuman as he was an emotional devotee of Lord Ram and would never listen to any ill words for Lord Ram. Lord Ram knew of his skill set and his power. And hence the delegation was done accordingly. These two stories embark all the 5 Stages of Delegation. Where Lord Ram, observed and realized the strengths of his team members including Hanuman, Jamavanth and Angad. He evaluated the situations and the employee skill set, he made sure of the circumstances and allowed his team to collaborate and that’s how he delegated.