Coaching & Training Archives

A Profound Encounter- Courage, Compassion and Empathy

Courage, Compassion and Empathy

I had a meeting near Badarpur and instead of opting for the usual metro, I decided to hire an auto till Badarpur. Little did I know that I’ll remember this auto ride for the rest of my life and learn so many lessons. As I chatted with my father over the phone in Punjabi, my auto driver, Sardar Ji, couldn’t help but notice, prompting him to inquire if I was from Punjab. Confirming his suspicion, we started conversing. I came to know Sardar Ji had visited my hometown, Sultanpur Lodhi and had visited Gurudwara Shri Ber Sahib. I was overjoyed to meet someone who shared a connection with my hometown. We delved into Punjab’s core, touching upon Punjabiat, the Punjabi Language, and the profound teachings of Sikh Gurus. We passionately recounted the sacrifices made by the 5th, 9th, and 10th Guru Sahiban to protect humanity. However, the tone took a poignant turn when Sardar Ji, with a heavy heart, asked about the date. I told him today’s 1st Nov. He asked me to reflect upon what had transpired 30 years ago on that very date. Though I keep newspaper cuttings of all important events but I couldn’t recall anything. I admitted my ignorance, and he proceeded to share a chilling account. On 31st Oct 1984, PM of India Ms. Indira Gandhi was assassinated by her bodyguards, triggering a series of tragic events. Sardar Ji described how he narrowly escaped when a mob attacked his locality in Trilokpuri. In a desperate attempt to save Sardar Ji’s life, his father had to cut his hair. What Aurangzeb couldn’t do in his lifetime, the mob made his father cut Sardar Ji’s hair. After saving Sardar Ji’s life, his father was killed and his body was burned by the mob. Crossing Taimoor Nagar, I got a glimpse of Sardar Ji’s eyes from the rearview mirror. I noticed he was trying to control his tears. Even after so many years that tragedy still echoed in his memories. I was so overwhelmed that I asked him to stop the auto. Once the auto came to a halt, I stepped out, and embraced Sardar Ji with a warm hug, just like my mother used to hug me whenever I cried during my childhood. I cried like this tragedy had happened to me and I had lost one of my own family members. We cried together, and we consoled each other. I offered my sincere apologies for the pain he and his family had endured. I saluted the resilience and strength that Sardar Ji embodies. As we parted ways after reaching Badarpur, I couldn’t help but reflect on the significance of Empathy- a virtue often preached but seldom truly felt. To date, I am grappling with the realization that some wounds are too profound to ever fully heal. We live in a world that is divided along the lines of religion, caste, and creed. Stories like Sardar Ji’s remind and compel us to cultivate compassion for one another. Raised on tales of Sikh Gurus and heroes like Baba Banda Singh Bahadur, Bhai Mati Dass, Bhai Sati Dass, and countless others who selflessly sacrificed for the greater good of humanity. Sardar Ji’s story has reinforced my gratitude for all those who consider humanity as paramount religion. Their timeless lessons about compassion, courage, and interconnectedness resonate profoundly.

Rediscovering the Joy of Traditional Games as Training Tools for Deeper Impact.

Moneky’s Pole is the literal transition of the traditional game in context here. It is called Bandar Qilla. During our childhood, when televisions were an ultra-luxury, computers, laptops, and mobile phones were innovations in process, and routines were simpler and less distracting. our morning routine was all about waking up early, getting ready, and going to school and it was all fun. On return when, we would head out to meet neighborhood friends and engage in various outdoor games like Kabaddi, Gulli Danda, Pitthu Garam, Stapu, Lukan Meeti, Kokla Chhapaki, Bandar Qilla (Monkey’s Pole), and more. We would play until the sun set, and after coming home, do homework/study, have dinner, and sit with our grandparents to listen to their stories and tales. These stories would take us to magical worlds where horses could fly, and one could lift mountains. I would not call them fake, but they were probably high on imagination and wonder. However, today, it’s rare to find children playing in parks or playgrounds. Most of them are content playing on their PSPs or mobile phones. Cartoon channels have replaced grandparents as storytellers, and the traditional games we used to play have been forgotten. I often ponder whether the tales portrayed on cartoon networks or mobile screens possess the same enchanting ability as the imaginative stories that our grandparents used to transport us to other worlds. Having played both traditional and online games both, I would say that traditional games are much more enriching. I struggle to comprehend what younger generations find so appealing in mobile games. Traditional games were not only a form of entertainment but also provided valuable lessons in teamwork, responsibility, and morality, while fostering meaningful social connections. No wonder the training interventions most loved in my training room are about those games and the corporates are bound towards outdoor retreats, recreation, and physical activities. One of my favorite traditional games is Bandar Qilla (Monkey’s Pole). Although the monkey (chosen player) often gets beaten by the group, the game is still a lot of fun. This game requires 8-10 players, and after drawing lots, the player who loses becomes the monkey (Bandar). The monkey ties a rope around the pole and, with the help of his leg, draws a circle around the pole, which becomes his area. He or she is required to hang on to the loose end of the rope during the gameplay. The rest of the players keep their shoes around the pole, and the monkey is supposed to protect them from being stolen by other team members. The players outside the enclosure are not allowed to enter it, and the monkey cannot leave his circle. If the monkey does leave the circle, the players are allowed to kick him back inside. During the play, while stealing shoes, if any of the players is touched by the monkey, then the monkey is set free and the other player who was touched by him takes his place and becomes a new monkey. Once all the shoes have been stolen, the players start hitting the monkey with them until he runs towards his house or a pre-decided place, signaling the end of the game. The game is then repeated after drawing lots, and a new monkey is chosen. Although this game may seem a little weird to those who have never played it before, the adventure, vibe, and impact of the game are remarkable. If you want to experience the thrill and understand the deeper meaning behind this traditional game, you should play it at least once. To me, this game was never just about the monkey and the pole, but about human nature. The circle around the pole represents our boundaries, and the shoes around the pole represent our external environment family, internal environment , and the little joys in life. As long as we stay within our limits and protect what belongs to us, we remain safe. If we cross our boundaries and leave things unattended, there may be severe consequences. Hence going out of the comfort zones is good but one must guard the boundaries that define and impact our internal and external environment. This also defines our peace of mind and social existence. Just like the players outside the enclosure who try to steal shoes, there may be people who are annoying, and distract you from your goals of peace, happiness, and growth. They can trigger your anxiety, and get on your nerves in a zest to take away the little things that matter to us. But that is where you need to guard your inner boundaries and focus on your core. Nourish your inner circle, guard the space that matters, and never allow anyone to enter your inner circle and destroy the mental peace, just like the monkey whose only job is to guard what is his own, what matters most without letting the outside stress enter his sacred space.

Changing face of Corporate Trainings during the Covid19 pandemic

The past generations approached learning conventionally. Learning or corporate training was delivered inside a classroom conventionally. The approach to learning is becoming more unconventional, lately. We moved out of classrooms, went to corporate retreats, had outdoor sessions as part of evolution of corporate trainings. Millennials and Gen-Z have a different relationship, expectation, and approach to learning. Learning now must be micro, mobile-first, innovative, beautifully designed, relevant, and on-demand to meet the needs of the next generation. These evolving expectations were the primary driving force behind the other learning and development shifts with the changing face of workforces in the corporates and also the fast growth of digitized culture. The way we work, train or learn has evolved and still continues to change every day with accelerated technological developments. Everyday new learning apps are launched, AI is becoming popular as the future of how businesses work and also to ease our lives. All this became fast track as the business ecosystems felt the heat due to the COVID19 crisis and nations being locked down for the safety of humankind. The human resources and L&D departments were found shifting gears towards remote facilitation and corporate training. Remote learning comes in handy when the learner, the facilitator and the resources of learning are separated by time and distance and cannot be together physically. In such a situation, the learning material is transmitted via technology. This transmission could take place through any digital platform like email, video conference, google classrooms etc. Such technological advancement saves a lot of time and money as it reduces the need to be physically present for the training or meetings. In the past, the Y2K glitch problem demanded extensive use of Indian software engineers, leading to the tripling of employment-based visas granted by the U.S. Fixing that bug enabled Indian engineers to establish their credentials, and catapulted them as world leaders in addressing technology problems. Alphabet, Microsoft, IBM, and Adobe are all headed by India-born engineers today. Similarly, right now the corona-virus outbreak is generating an extensive and widespread need for remote learning as people are practicing social distancing and complete lockdown in some areas. This pandemic is going to cause many substantial changes in our society as well as business. The face of corporate trainings is going to change but the challenges for trainers and facilitators will remain same as far as human interface and learning capability is concerned. With schools and colleges being locked down due to COVID-19, educators across the country are moving to virtual classes via digital portals to ensure learning never stops. Such remote learning not only enables teachers and students to connect over video-enabled remote classrooms but also provides a host of interactive and collaborative tools on a single platform. Similarly, the industry is fast moving towards online learning sessions, digital town halls and webinars. But when it comes to corporate trainings, the alignment of training delivery with learner’s preferences is going to be a challenge. The L&D teams would need to work extensively with the trainers as per the learner capabilities for various programs. While the change is slowly taking space, employers and employees are fast realizing the benefits of the same. Working remotely or work from home is already being seen as the new normal. Though it is still in the nascent stage, we can say that remote learning is advantageous in many ways even if not the most appropriate for all situations. Some of the advantages as seen currently include, Affordability, even during the scale of economies. Technological advancements have made the costs really low as compared the costs involved in infrastructure. Offers flexibility of hours as well as place. The medium of the facilitation can be decided on the basis of their program requirements. Offers, conferencing, face to face discussions as well as digital town halls to larger audience size. Easy to reach beyond geographical limitations. Opens wider opportunities by providing easy access to the learning materials in different forms and even at a click. The digital offerings and communication technologies in our lives are shaping the future of remote work. People are shifting towards web conferencing, team meetings on video call etc. Remote corporate trainings for employee development and online work boards are fast adopted for convenience, saving time and money. Covid19 is working as an induction phase and productivity is high with adaptability. Additionally, present day businesses are offering full-time “remote” work positions and employers are no more hesitant to do so because of the threat of decreased productivity. With the above adoptions in business ecosystem, the face of corporate trainings is going to evolve too. The facilitators need to work on wider perspectives, new ideas and innovation to make the online learning & corporate training programs exciting, inclusive and productive at the same time.

Chauffeur’s Knowledge Trap

Have you ever been called to share your views on something you are not an expert at? Have you ever delivered a lecture with limited knowledge? How was your experience? Have you ever heard of Chauffeur’s Knowledge Trap ? Here’s a story of a nobel prize laureate and his chauffeur. Mr. Max Planck, nobel prize laureate of 1918, used to travel to different places to deliver lectures on ‘Quantum theory’. During one such travel to a university, the chauffeur told Mr. Planck that he has heard his lecture so many times and he remembers every point he makes during his lecture. And he is so sure that he can deliver the lecture without any problem. Listening to him Mr. Planck told him that no one from that university knows him and when they reach the university chauffeur can introduce himself as Mr. Planck and he will do a role reversal. Before reaching the campus of the university they exchanged their cloths. Mr. Planck put on chauffeur’s cap and the chauffeur wore Mr. Planck’s coat and got seated on the back seat. Mr. Planck drove him to the gate of the auditorium and they were received and greeted by the university chancellor and other professors. After exchanging pleasantries they went inside the auditorium and they were surprised to see the auditorium full of students. Mr. Planck (the fake chauffeur) was given a seat on in the last row and the chauffeur (fake Mr. Planck) started delivering his talk. He performed exceptionally well and for next two hour there was pin drop silence in the auditorium as everyone was so engrossed in his lecture. There was a big round of applause when he finished his lecture. The twist in the story The personified Mr. Planck, the chauffeur was about leave the podium when one of the professors raised his hand and asked him a very complex question which needed thorough mastery on mathematical equations and formulas. He was stunned as he had never expected a question from the audience nor any question was ever asked to Mr. Planck when he himself delivered his lectures. He needed to answer the question as unanswered question would have raised doubts on Mr. Planck’s quantum theory and would have dented his image. He thought for a while, smiled and told the professor that his question was so simple that even his chauffeur can answer it. Mr. Planck (the fake chauffeur) took the podium and answered the question with very complex mathematical equations and formulas. After answering the question Mr. Planck left in hurry and drove his chauffeur out of the university and swore never to repeat this in his life. Chauffeur’s Knowledge is half knowledge as they say, “Half knowledge is dangerous, either be ignorant or be excellent.” To acquire Planck’s knowledge first you need to understand the difference between both the types, Planck’s knowledge and Chauffeur’s knowledge. Following is the difference between the two: “Any fool can know. The point is to understand.” – Albert Einstein With the spread of social media and 24X7 TV channels, we follow a number of journalists and News anchors and depending upon our interests we believe everything they say on economy, investments, foreign affairs and a number of topics. Journalists and news anchors need not be experts on various topics and most of them behave as Chauffeurs with limited knowledge which they acquire from either listening to their competitors or unconfirmed sources of information. To be successful it becomes very important to come out of Chauffeur Knowledge Trap and establishing ones authenticity. Coming out of Chauffeur’s Knowledge Trap One can acquire Planck’s knowledge and come out of Chauffeur’s knowledge trap by using following strategies: Know your circle of competence: The first step to come out of chauffeur knowledge trap is to know your circle of competence. Once you have found out your circle try and stay within your circle of competence, even if it’s small. You can keep enlarging it by acquiring more knowledge. Develop habit of reading books: From the time immemorial it has been commonly understood that the best way to acquire knowledge is to read. Click here to learn how to develop habit of reading books. Attend training programs and seminars: Training programs and seminars led by experts focuses on specific topics or skills. These programs typically takes place over the course of few days and involve cooperative discussions, opportunities to share perspectives and issues related to the topic. The principle of Implementation and its impact on learning: Early implementation of what you learnt will enhance your learning by four times (4X) where as delayed implementation or no implementation of what you learnt will reduce your learning to one fourth (1/4). Implementation is the key. Write! Writing, to knowledge, is a certified check: As they say, “To know it- write it!” To write, you will need to read as you can’t be a great writer unless you are familiar with great writing. Writing a blog keeps you updated on all new developments on a certain topic/subject. Your quest to update your blog with new content will lead you to always be searching for new information/knowledge and sharing it with your readers. There Are No Short Cuts to acquire knowledge: Acquiring knowledge takes time, discipline and sincere efforts. Following poem written by English poet, Alexander Pope, sums up this beautifully: “A little learning is a dangerous thing. Drink Deep, or taste not the Pierian Spring; There shallow draughts intoxicate the brain, And drinking largely sobers us again.” In this poem Alexander Pope says that little learning or knowledge (the shallow draughts) will only confuse (intoxicate the brain), misleading us into thinking that we know more than, in fact, we do. Remedy to this problem lies in continuously learning (drink largely at the Pierian Spring- which is source of knowledge of art and science). Hope you enjoyed reading this. Keep learning!

Life Lessons from Guru Nanak Dev Ji

My home town of Sultanpur Lodhi in Punjab is amongst one of the most ancient cities of India. The first Sikh Guru, Guru Nanak Dev Ji, spent 14 years 9 months and 13 days in Sultanpur Lodhi. In 1497 Guru Nanak Dev disappeared in rivulet called Kali Bein and re-appeared after 3 days with Mool Mantra and started his first Udasi (Sacramental Journey) to spread the Sikh faith. Guru Nanak Dev Ji was born on 29th Nov. 1469 (on full moon day in the month of Katak- Nov.-Dec.) at Rai Bhoi Di Talwandi (present day Nankana Sahib in Pakistani Punjab). on 12th November 2019, Sikhs across the globe will be celebrating 550th birth anniversary of Guru Nanak Dev Ji and my town will feature in one of the biggest celebrations of Guru Ji’s birth anniversary. Guru Ji traveled far and wide teaching the message of God who dwells in all his creations and constitutes the eternal truth. During childhood days my parents and grandparents used to tell a number of stories on Guru Ji’s teachings and those stories helped shape my world view. My this blog is dedicated to 550th Birth Anniversary of Guru Nanak Dev Ji. Here are 5 life lessons we can learn from Guru Nanak Dev Ji. 1. Gender Equality It is a sad truth that women are not treated fairly and equally in today’s society and are subjected to discrimination and violence. 500+ years back, Guru Nanak Dev ji promoted the equality of genders, and laid the foundation of a system that gave women equal rights in all aspects of life. Guru ji says, “From woman, man is born; within woman, man is conceived; to a woman he is engaged and married. Woman becomes his friend; through woman, the future generations come. When his woman dies, he seeks another woman; to woman he is bound. So why call her bad from whom kings are born.” 2. Guru Shows You the Path Guru Ji were marked by divine grace and had keen interest in spirituality and divine subjects. When Guru Ji went to school on the very first day he astonished his teacher by describing the implicit symbolism of the number 1 (One) as Ek Onkar meaning God is One. Guru Nanak Dev Ji learnt lessons of spirituality from his elder sister Bibi Nanaki. Bibi Nanaki helped Guru Nanak Ji to understand the true meaning of spirituality and direct his energies in right direction. Bibi Nanaki was not only spiritual Guru of Guru Nanak Dev but also she was the first Sikh to follow the path of Sikhism. Guru is the voice of the God and only a Guru can show you the right path which leads towards God. 3. Work Life Balance and Spirituality Guru Ji never left his house in search of God. He had a perfect Work Life and Spiritual balance. He worked as accountant in charge of grain stores during days and spent his evenings with his family but once his family would sleep, Guru Ji would meditate all night without disturbing any of his family members. Guru Ji didn’t support monasticism and lead the life of honest householder. We can learn to balance Work Life and Spirituality from Guru Ji’s life. 4. Merit Comes First When Guru Ji decided to select his successor, Mata Sulakkhani, Guru Ji’s wife, requested Guru Ji to give Gurgaddi (Spiritual Throne) to one of their sons. But Guru Ji put both his sons along with Bhai Lehna Ji and many other followers to severe tests to check their level of spirituality and understanding of other divine subjects. Bhai Lehna Ji was the only one to pass all the exams and various tests. Guru Nanak Dev ji chose Bhai Lehna Ji over his own sons. Guru Ji named Bhai Lehna ji as Angad (from Ang meaning part of his body). If you are on a bigger mission you should select your partners/team members on merit and not on their background or reference. 5. Say No Discrimination and Superstitions Guru Nanak Dev Ji was strongly against divisions in race, caste and discrimination. Guru Ji fought against discrimination with the help of his companions Bhai Mardana, who was a muslim, and Bhai Bala, who was a hindu. Both of them were with Guru Ji because of their merit and not because of their religion, caste or race. Guru Ji questioned a number of superstitions and beliefs which were prevalent at that time. A number of people believe in superstitions without questioning the ideologies behind the same. One should question the rationale behind all superstitions. And one should not discriminate in people who all are God’s own creation. This Gurpurab May Guru Nanak Dev Ji bless you with more happiness and more peace. Happy Gurpurab!

Life Lessons from Bird Watching

I was a toddler when my parents used to take me to ‘Dinga Pull’, a local pond, near my home town of Sultanpur Lodhi in Kapurthala District. The pond was full, of a number of local as well as migratory birds like cranes, black winged stilts, herons and geese etc. Those were the days when air conditioners were a luxury only a few could afford. And most people used to sleep on rooftops during summers. Early in the morning everyday, I used to count number of big flocks of migratory birds. And I didn’t realize when bird watching became my hobby and continues to be the hobby I enjoy the most until today. The only difference is now I capture them in my digital memory as well. What amazes me the most about the birds is the variety of color, sizes and feather styles they exhibit. I love to watch them sing, dance, feed their chicks, eat, fight and sometimes trick human beings. My grandmother had at least two to three stories to tell on each bird I used to tell her about after coming back from my bird watching expeditions. In Greek culture the hell is described as ‘Averno’ a place without birds and I too believe in the same. God has surrounded us with birds and in our culture birds are symbol of our faith and trust on God. In addition to being impressed by the sheer beauty and diversity of the bird kingdom, I am equally amazed by their mannerism and behavior patterns. Over many years, I have learned a number of life lessons from bird watching and in this post I’ll share some of the key ones. 1. Evolution Sixty Six million years ago a ten kilometer wide asteroid collided with Earth; such was the impact of the collision that the dominant animal group at the time, the mighty dinosaurs went extinct, at least most of them. Though the impact was equivalent to a force of millions of nuclear bombs and eventually ushered in a nuclear winter like scenario for Earth’s climate, still one peculiar type of dinosaur made it through the catastrophe and survives today. We know the current descendants of these dinosaurs as ‘Birds’. There have been a countless studies to why did ancestors of modern birds survive while many of their close relatives succumbed. Recent research suggests that prior to the extinction event, a line of the dinosaurs shrank in the size gradually over millions of years as they developed flight capabilities and beaks (instead of teeth). And they were able to sustain themselves eating seeds long enough to survive the climate conditions and emerge as survivors. Evidence also suggests that seeds are usually tough naturally and can withstand catastrophic phenomena. It’s possible that changes in diet actually lead to leaner structure overtime and their bones and muscles evolved become lighter (and therefore the flight). This was possible in part because birds evolved and adapted to the environmental changes. And of course the conditions created by the collision were favorable to their long term survival, so they got lucky as well. In order to grow and to be successful in our lives we also need to change and adapt as per the situation. 2. No One Wins Alone Birds fly in V shape formation and each formation has a leader and each member of the formation follows the leader. When the lead bird flaps its wings it creates uplift for the followers and helps save their energy and they can fly farther. When the leader gets tired another member from the formation takes his place and the leader shifts to another position without any feeling bad about losing his position in the formation. Once they reach their destination their hierarchy ceases to exist and all of them spend time with each other as equals. If they see any danger they shout and also tell others about the danger. A great team beats a great individual any day. When you surround yourself with like minded people with a winning attitude you benefit from fresh ideas, profound insight and positive energy. 3. Know the Route and Travel Together Migratory birds fly thousands of kilometers every year and they follow the same route for generations. As they say, “if you want to go fast, go alone and if you want to go far, go together.” No one understands this phrase better than birds. They fly together as flying together increases their chances of survival. 4. Wake Up Early You will never find a bird sleeping late in its nest. Birds wake up very early and welcome the sun with beautiful songs and start their routine with positive energy. This is one trait found in all successful people world over- they all are early risers and start their day when others are still sleeping in their beds. If you want to develop habit of waking up early click here. 5. Self Care Birds struggle the whole day feeding and taking care of its ever-growing chicks, still you will not find a single bird untidy. Birds take care of themselves and they keep themselves clean and tidy. When we are stressed at work with loads of to do list and overdue tasks, the first thing we do is to skip meals, stop exercise and ignore our social life. Ignoring self care only makes things worse. Self care helps us in preventing the overload burnouts, reducing the negative effects of stress and helps us to refocus. If you can’t take long breaks to rejuvenate your energies even small breaks go a long way to help you perform better. 6. Come Back Home Birds start their day early for the search of food and sometimes they fly to distant places looking for food but when sun sets in they always come back to their nests. A number of people ask where do migratory birds belong to and I always answer that their home is where their families are. Travel… Continue reading Life Lessons from Bird Watching

Management Lessons from Ali Baba & Forty Thieves

Ali Baba and 40 Thieves is amongst most told stories from the Arabian world and I am sure most of you must have listened to this amazing story. I came across this amazing story recently while preparing for my upcoming program and immediately some thoughts crossed my mind. In this post I’ll share the Management Lessons from Ali Baba & Forty Thieves. Here is the story of Ali Baba & Forty Thieves* Ali Baba and his elder brother Qasim are the sons of a merchant. After their father’s death, the greedy Qasim marries a wealthy woman and becomes well-to-do, building on their father’s business. Ali Baba marries a poor woman and settles into the trade of a woodcutter. One day, Ali Baba is at work collecting and cutting firewood in the forest, and he happens to overhear a group of 40 thieves visiting their treasure store. The treasure is in a cave, the mouth of which is sealed by magic. It opens on the words “open sesame” and seals itself on the words “close sesame”. When the thieves are gone, Ali Baba enters the cave himself and discreetly takes a single bag of gold coins home. Ali Baba and his wife borrow his sister-in-law’s scales to weigh their new wealth. Unbeknownst to them, Qasim’s wife puts a blob of wax in the scales to find out what Ali Baba is using them for, as she is curious to know what kind of grain her impoverished brother-in-law needs to measure. To her shock, she finds a gold coin sticking to the scales and tells her husband. Under pressure from his brother, Ali Baba is forced to reveal the secret of the cave. Qasim goes to the cave, taking a donkey with him to take as much treasure as possible. He enters the cave with the magic words. But in his greed and excitement over the treasure, he forgets the words to get out again. The thieves find him there and kill him. When his brother does not come back, Ali Baba goes to the cave to look for him, and finds the body quartered and with each piece displayed just inside the cave’s entrance, as a warning to anyone else who might try to enter. Ali Baba brings the body home where he entrusts Morgiana, a clever slave-girl from Qasim’s household, with the task of making others believe that Qasim has died a natural death. First, Morgiana purchases medicines from an apothecary, telling him that Qasim is gravely ill. Then, she finds an old tailor known as Baba Mustafa whom she pays, blindfolds, and leads to Qasim’s house. There, overnight, the tailor stitches the pieces of Qasim’s body back together so that no one will be suspicious. Ali Baba and his family are able to give Qasim a proper burial without anyone’s asking awkward questions. The thieves, finding the body gone, realize that yet another person must know their secret, and they set out to track him down. One of the thieves goes down to the town and comes across Baba Mustafa, who mentions that he has just sewn a dead man’s body back together. Realizing the dead man must have been the thieves’ victim, the thief asks Baba Mustafa to lead the way to the house where the deed was performed. The tailor is blindfolded again, and in this state he is able to retrace his steps and find the house. The thief marks the door with a symbol so the other thieves can come back that night and kill everyone in the house. However, the thief has been seen by Morgiana who, loyal to her master, foils the thief’s plan by marking all the houses in the neighborhood similarly. When the 40 thieves return that night, they cannot identify the correct house, and their leader kills the unsuccessful thief in a furious rage. The next day, another thief revisits Baba Mustafa and tries again. Only this time, a chunk is chipped out of the stone step at Ali Baba’s front door. Again, Morgiana foils the plan by making similar chips in all the other doorsteps, and the second thief is killed for his failure as well. At last, the leader of the thieves goes and looks himself. This time, he memorizes every detail he can of the exterior of Ali Baba’s house. The leader of the federation pretends to be an oil merchant in need of Ali Baba’s hospitality, bringing with him mules loaded with 38 oil jars, one filled with oil, the other 37 hiding the other remaining thieves. Once Ali Baba is asleep, the thieves plan to kill him. Again, Morgiana discovers and foils the plan, killing the 37 thieves in their oil jars by pouring boiling oil on them. When their leader comes to rouse his men, he discovers they are all dead and escapes. The next morning, Morgiana tells Ali Baba about the thieves in the jars. They bury them, and Ali Baba shows his gratitude by giving Morgiana her freedom. To exact revenge after some time, the leader of the thieves establishes himself as a merchant, befriends Ali Baba’s son (who is now in charge of the late Qasim’s business), and is invited to dinner at Ali Baba’s house. However, the thief is recognized by Morgiana, who performs a sword dance with a dagger for the diners and plunges it into the thief’s heart, when he is off his guard. Ali Baba is at first angry with Morgiana, but when he finds out the thief wanted to kill him, he is extremely grateful and rewards Morgiana by marrying her to his son. Ali Baba is then left as the only one knowing the secret of the treasure in the cave and how to access it. This is how this story ends for everyone happily for everyone except forty thieves. The forty thieves were rich and powerful but still they not only lost all their fortunes but also their lives. Ali Baba was neither more powerful nor smart still he managed to get everything by making best use of… Continue reading Management Lessons from Ali Baba & Forty Thieves

Tips For An Awesome Co-Facilitation (Last post of the series)

In my last post on ‘The Art of Co-Facilitation’ I talked about Co-Facilitation, its types, advantages and potential disadvantages. A co-facilitation program is very different than conducting a solo program as a lot of planning and co-ordination needs to be done with the partner facilitator. Following are some quick tips for an awesome Co-Facilitation: Before the Program Plan and Document: This is the first step before every program. Write down the plan on a piece of paper or a word document. Make sure your plan includes the agenda, session plan, time allocation and key deliverables by each of the facilitators. With this the co-facilitators can further plan their individual sessions, who’ll take lead on which part of the program, and who will be responsible for logistics. Share Expectations: Before you go for the program you need to share your expectations with your co-facilitator as he may have a different understanding of the co-facilitation and any disconnect between co-facilitators lead to conflict and ruining the program. Leveraging Strengths: Co-facilitators may have different styles and capabilities. You must discuss your strengths and weaknesses and plan how you can leverage on each other’s strengths to run the program successfully. Practice: Practice gives real time feedback on the flow and various other aspects of running a co-facilitated program. It helps in testing assumptions and fixing the time for various interventions. Doing this actually helps you to intervene if your co-facilitator deviates from the plan. Inspect the venue: Have a look at the venue and check the sitting arrangement, various logistics, sitting arrangement for the co-facilitator. During the Program Support your co-facilitator: While your co-facilitator is conducting an activity you need to pay attention as he may need some props or your help to keep scores etc. or you may write on the white board while your partner is having some discussion with the participants or you may help your co-facilitator in distributing handouts/books etc. Neither interfere nor contradict: Very basic but very important. Neither interfere while your co-facilitator is conducting some activity nor contradict him (unless it’s critical for learning). I strongly recommend when one facilitator is conducting his part of the program the co-facilitator should be out of the sight of the participants as if both of the facilitators will be there the participants may find it difficult to focus on the one who’ll be running the program. The other co-facilitator should be on the stage only if there’s some activity or he’s assisting the lead facilitator of that part of the program. Stay on time: Remember you can finish the program in designated time only if both the facilitators stay on time. If one facilitator takes more time than what is allocated, it may impact the other facilitator activity and overall program. Team Work: Co-facilitation is all about team work and you can’t be successful if your co-facilitator fails. Support each other and help each other to play your roles well. The best learning and memory you can give is of a great team work. After the Program Share feedback: It’s very important to ask and share feedback. You may ask your co-facilitator what went well? What didn’t work as planned? What is the biggest learning? How differently would you run the program during next co-facilitation? Note down the responses and refer to these when you co-facilitate another training program. Take care of the logistics: Check out the status of the logistics. There may be times when you have a lot of unused training material and you may have to courier it back. Also the attendance and other training records needs to be e-mailed and there could be follow-ups with the clients. Co-facilitators can divide and finish the tasks. Hope these two posts will help you conduct an awesome co-facilitation program. Feel free to share your experience/feedback.

The Art of Co-Facilitation

I have been a trainer and facilitator for last 11+ years and have conducted a number of training programs successfully. Recently I got an opportunity to co-facilitate a Leadership training program with my colleague Mr. Kunal Chakrabarti wherein he was the lead trainer and I was second in command. This was my first ever co-facilitation program and I was little worried so I requested Mr. Chakrabarti to help and guide me as how can we make it a success. He helped me with various tips which actually helped me to run the program successfully. In this two series blog I’ll share my views on the art of Co-Facilitation, Advantages and Potential Disadvantages and how to master the art of Co-Facilitation. What is Co-Facilitation? Co-Facilitation is defined as, “Meeting or other group process by two or more persons in a cooperative, collegial manner to achieve a given outcome. Each facilitator is capable of assuming the lead role. Those not taking the lead role can support the lead facilitator in various ways.“ In their book, ‘Co-Facilitation’, Joana Knight and Warren Scott has write, “The distinguishing feature of co-facilitation is that it is intended to be a partnership, where two or more facilitators take joint responsibility for filling the facilitator role. The purpose of this partnership is either to enable and maximize group and individual learning, or to help the group to achieve other ends such a making a business decision.” Three models of Co-Facilitation Alternate Leading: In this model each facilitator leads the part of the session. The alternating roles are decided at the time of the planning process. Shared leading: In this model the facilitators are not responsible for a specific session but they can chip in and flow out as per the need of the session. There are times when one facilitator might be in lead role and the other facilitator may chip in to explain a point or clarify any doubt. The key challenge in this model is sometimes the session is hijacked by the other facilitator giving no time to the facilitator to make his point. The Apprentice Model: In this one facilitator is more experienced than the other. The experienced facilitator takes the majority of the session allowing the apprentice (less experienced facilitator) to learn and practice safer activities. It builds the confidence of the less experienced facilitator as he knows there’s someone who can step in if things doesn’t go the way as planned. Co-Facilitation enhances the possibility and outcome of group programs, ensuring the facilitation experience comes from a place where the sum totals more than the parts. While there are a no. of advantages of co-facilitation, there are some potential disadvantages also and if you are going to co-facilitate a session you need to consider both to avoid any dangers of ruining the session. Advantages of Co-Facilitation Synergy: When people work together collaboratively and share their skills, resources and energy a synergetic effect often develops and usually the outcome of the deliberation exceeds the sum of individual contribution. Capitalizing on Strengths: Facilitators may have different styles and strengths and they can divide the session in a way that lets them to capitalize on their individual strengths. Lightens the Load: Co-facilitation eases the pressure of full responsibility. There’s a huge list of things which needs to be done before and during the session such as preparation, design, holding the space for the group, observing what is going on from a process standpoint and dealing with logistical issues. Robust Approach: It brings different approaches, attributes, energies, experiences, skills, styles and perspectives to the program and allow for a more robust approach. Enhanced Creativity: In co-facilitation different skill sets of the facilitators can be used to make the session more interesting by enhancing the creativity. Skill Development: Facilitating is a lonely activity and the opportunities for personal and professional development are less as usually the participants don’t give meaningful feedback on the facilitator competence. In Co-facilitation both the partners get feedback from each other for their work which in turn can help them to sort out the issues and become more proficient. Conserving Energy: It is very difficult to conserve your energy for a daylong session for a lonely facilitator. I remember falling ill during a training program and how hard it was to continue the session. Co-facilitator provides that breather to his peer facilitator where he can recharge himself and shine. Potential Disadvantages of Co-Facilitation Egos: Sometimes the co-facilitators do not lean into the relationship equally and they try to dominate each other and their egos may get in the way of effective co-facilitation. Competition: Sometimes the co-facilitators may become competitive with each other and adopt competitive rather than collaborative approaches. May be stressful: Co-facilitation may be stressful as there may be mismatch of the styles of the co-facilitators. Co-facilitation may be stressful for the participants as they may have to adjust as per the styles of the facilitators. Time consuming: Co-facilitation can be time consuming as it does not only need only joint planning but also evaluation and feedback. Different Styles and Orientations: Co-facilitators may have different styles and different orientations- theoretical, technical and personal- potentially spoiling the effectiveness of each other. Overtraining: With highly energetic two or more facilitators sometimes overtraining is very likely due to too many interventions which stifle both participants and learning. Blind Spots: If Co-facilitators are same in their theory/ technique and approach they are very likely to have mutual blind spots in recognizing different dynamics. There’s a possibility that both the facilitators missing out significant learning opportunities. This is first part of two part series on ‘The Art of Co-Facilitation’. In my next blog I’ll write about the ‘Tips for an awesome Co-Facilitation’. Happy Reading 🙂