Behavioral Skills are gaining significance with the changing corporate environments due to constant change in technology. Your customer is evolving everyday and you need to keep your team updated for the changes.
I believe each organization needs a certain specific program when it comes to behavioral skills. It varies based on the product/services, the employee profiles, job expectations and KRAs assigned to the trainee team. My behavioral skill programs are largely activity based as it needs to get renovated in the trainee.
My behavioral skill workshops include, Personal Effectiveness, Conflict Management, Problem Solving & Decision Making, Managerial Skills, Time Management, Facilitation Skills and Counselor Trainings.